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IMPORTANT NOTICE: This DMCA & Copyright Policy has been updated as of 17th of November 2025 and shall supersede and replace all prior DMCA & Copyright Policies.
AS STATED IN THE PLAYFAME TERMS OF SERVICE, ALL OF YOUR ACTIVITY THROUGH THIS SITE INCLUDING THIS DMCA & COPYRIGHT POLICY IS SUBJECT TO THE TERMS OF SERVICE - INCLUDING ARBITRATION PROVISIONS IN THE TERMS OF SERVICE WHICH REQUIRE THAT ANY PAST, PENDING OR FUTURE DISPUTES BETWEEN YOU AND US SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS ONLY.
We are PlayFame Operations Limited (“we” or “us”). We operate the website and the mobile applications for www.playfame.com ( “PlayFame” or “Site”). We take intellectual property rights of others very seriously and expect you, as a PlayFame user (“you”, “your”, “user”), to do the same.
We are committed to full compliance with the Digital Millennium Copyright Act (DMCA) of 1998, 17 U.S.C. § 512, as well as all other applicable copyright and intellectual property laws, in order to safeguard the intellectual property rights of content creators and copyright owners, while fostering legitimate digital innovation and content distribution. To this end, this DMCA & Copyright Policy (“DMCA Policy”) outlines the procedures for copyright owners to report alleged copyright infringement on PlayFame, for users to submit counter-notices if they believe their content was removed in error or that their use was legitimate, as well as other processes related to copyright and intellectual property.
This DMCA Policy applies to all users of our Site, including, but not limited to, websites, mobile applications, and any other services that allow users to publish, upload, or make content available to others.
2.1. How to submit a DMCA Takedown Notice
If you are a copyright owner or an agent authorized to act on behalf of one, and you believe that content available on our Site infringes your copyright, you may submit a DMCA Takedown Notice to our DMCA Designated Agent through the following methods:
2.2. DMCA Takedown Notice requirements
For your takedown notice to be legally effective and for us to take action, it must be in writing and include all of the following information:
1. Signature: A physical or electronic signature of you as the holder of an exclusive right that is allegedly infringed, or as the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
2. Identification of Copyrighted Work: Identification of the copyrighted work claimed to have been infringed, (or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site) and of the right holder (company or natural person) (this will be shared with the account holder whose material is identified in the notification) and your relationship to the rights holder (whether you are the rights holder or an authorized agent).
3. Identification of Infringing Material: Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material (at minimum, specify the type of material you are reporting and the URL where the allegedly infringing material can or could be found).
4. Complainant Contact Information: Information reasonably sufficient to permit us to contact you, including your name or organization (this will be shared with the account holder whose material is identified in the notification), your postal address, your phone number (including international code), and your email address (this will be shared with the account holder whose material is identified in the notification).
5. Good Faith Belief Statement & Perjury Statement: A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law, and that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. To ensure compliance with this requirement, please include the following affidavit in your takedown notice and add your name to it:
“I, __________________________, wish to state that:
Failure to include any of the required information may result in us being unable to handle your request, and your notification may be ineffective and not acted upon.
2.3. DMCA Takedown Notice effects
Upon receipt of a valid DMCA Takedown Notice, we will respond expeditiously to remove or disable access to the allegedly infringing material. We will also take reasonable steps to notify the user who uploaded the content about its removal, providing details of the takedown notice and informing them of their right to file a counter-notice.
3.1. How to submit a DMCA Counter-Notice
If you are a PlayFame user and you believe that a DMCA Takedown Notice has been submitted against content you shared on PlayFame, please review the details we have provided together with the corresponding notification and consider your options. If you believe that the notification and/or any action we may have taken as the remotion or disabling of your content, is the result of a mistake or a misidentification, or that your use of the material is lawful (e.g., fair use, licensed content), you may send a DMCA Counter-Notice to our Designated DMCA Agent through the following methods:
Filing a counter-notification is a legal declaration made under penalty of perjury. Providing false information in a counter-notice is a violation of federal law, and can lead to civil liability and lawsuits.
Please note that some of the information you provide in your counter-notification may be shared with the copyright owner or an agent authorized to act on behalf of one that submitted the DMCA Takedown Notice against your content (“claimant”).
3.2. DMCA Counter-Notice requirements
For your DMCA Counter-Notice to be legally effective and for us to take action, it must be in writing and include all of the following information:
1. Signature: A physical or electronic signature of the user.
2. Identification of Removed Content: Identification of the material that has been removed or to which access has been disabled, and the location (information reasonably sufficient to permit the service provider to locate the material e.g., the URL or details of the claim) where the material appeared before its removal or disabling of access.
3. User Contact Information: Your full legal name (this will be shared with the claimant), email address (this will be shared with the claimant), postal address, and telephone number (including international code).
4. Good Faith Belief Statement & Consent to Jurisdiction: A statement under penalty of perjury that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which the service provider may be found, and that you will accept service of process from the person who provided the original notification of alleged infringement.
To ensure compliance with this requirement please include the following affidavit in your takedown notice and add your name to it:
“I, __________________________, wish to state that:
5. Supporting Evidence (Optional but Recommended): Any supporting evidence, such as licenses or proof of ownership, or an explanation of why your use constitutes fair use (this may be shared with the claimant if applicable).
Failure to include any of the required information may result in us being unable to handle your request, and your notification may be ineffective and not acted upon.
3.3. DMCA Counter-Notice effects
Upon receiving a valid DMCA Counter-Notice, we are legally obligated to forward it to the claimant who sent the original takedown notice. We will then observe a waiting period of 10 to 14 business days. If the copyright owner does not file a lawsuit seeking an injunction against the alleged infringer within this timeframe, we may restore the removed content and it will not qualify for a strike under our Repeat Infringer Policy. Please be advised that, due to the passage of time or other technical factors, it may not be possible to restore the content.
4.1. How to seek a DMCA Retraction
If you are a PlayFame streamer who has received a DMCA Takedown Notice, you can seek a retraction by reaching out to the claimant directly. The contact email address of the claimant will be provided to you in the DMCA Takedown Notice.
4.2. DMCA Retraction requirements
If you are a rights holder or agent who submitted a DMCA Takedown Notice that you wish to retract, please send an email to [email protected] from the same email address you used to submit your original DMCA Takedown Notice (we cannot process retractions that are sent from a different email address). For your Retraction to be legally effective and for us to take action, it must be in writing and include all of the following information:
1. Signature: A physical or electronic signature of the user.
2. Identification of your DMCA Takedown Notice: The date of your original DMCA Takedown Notice and any other information that may help us identify your request.
3. Identification of Infringing Material: Identification of the material that is the subject of the original DMCA Takedown Notice, along with sufficient information to locate the material (at minimum, specify the type of material reported and the URL where the allegedly infringing material can or could be found).
4. Retraction: Clearly state your desire to retract your original DMCA Takedown Notice.
4.3. DMCA Retraction effects
Upon receiving a valid DMCA Retraction, we may restore the content containing the claimed infringing material and it will not qualify for a strike under our Repeat Infringer Policy. Please be advised that, due to the passage of time or other technical factors, it may not be feasible to restore the content.
In accordance with the DMCA, we have adopted and reasonably implemented, as part of our DMCA Policy, a Repeat Infringer Policy, that provides for the termination, in appropriate circumstances, of users who are determined to be repeat infringers of copyrighted material.
Under this DMCA Policy and Repeat Infringer Policy, a user will be considered a “Repeat Infringer” if they receive three copyright strikes. This specific threshold may vary at our sole discretion depending on the nature and frequency of the infringement.
Account holders generally receive a strike when they receive a DMCA Takedown Notice and:
Strikes on an account are not permanent. They shall remain on your account and be removed after a reasonable period, determined at our sole discretion, to prevent recurrence of the infringement and to permit enforcement of this DMCA Policy.
Depending on the number and severity of the strikers received, our Repeat Infringer Policy outlines a graduated system of penalties for repeat infringers, which may include:
1. Initial Warning: Formal warning after the first strike.
2. Temporary Account Suspensions: Account suspension for a determined period at our sole discretion after subsequent strikes.
3. Permanent Account Termination: Permanent account termination for persistent, repeated or extremely severe infringements (without prejudice to our right to terminate accounts for other reasons at our sole discretion, such as violations of our Terms of Service).
In the event that the imposition of a sanction is applicable as provided in this Repeat Infringer Policy, users will be duly informed, with opportunities to respond or contest claims, ensuring procedural fairness.
To ensure compliance with the DMCA and to facilitate the expeditious handling of any copyright infringement claims, we have designated a DMCA Agent, who will act as our official point of contact for all copyright infringement processes. Our DMCA Agent will receive all the DMCA Takedown Notices issued, handle the request, communicate with both copyright owners and alleged infringers, ensure the timely removal or disabling of access to infringing materials, and handle any other copyright related claims.
The fastest way to get a response to your DMCA and Copyright request would be through the methods mentioned above. However, if you prefer to contact directly our DMCA Agent via email, postal mail, or phone, you can use the following contact information of our PlayFame Designated DMCA Agent:
Our DMCA Agent is registered with the U.S. Copyright Office and will be kept up-to-date in their online directory at dmca.copyright.gov.
From time to time, we may modify or amend the DMCA Policy. If we do so, any such modifications or changes shall be reflected in the DMCA Policy, as applicable, on the Site. We may also, but shall not be required to, notify you by email regarding any material changes to this DMCA Policy. Whether you receive or review such notifications, you agree that you will be bound by any such changes and that it shall be your responsibility to check the Policy, as posted on the Site prior to accessing the Site or partaking in any Service. Your further use of the Service after any changes are posted shall constitute further consent and agreement to the terms as changed or amended.
